Words that matter
Nothing is more important to me than knowing I’ve given my clients the best experience.
"What I loved about working with Tom was his attention to detail - he never missed a beat".
My wife Alix and I hired Tom Jones to be our realtor in August of 2017 and the experience of working with him could not have been any better. What I loved about working with Tom was his attention to detail - he never missed a beat. In fact he went above and beyond ensuring that the strata we moved into adjusted their paper-work to reflect the fact that we had 2 parking stalls and a storage locker (even though they said it was fine) this was not good enough for Tom. It felt like it really mattered to Tom that we were well looked after. We never felt any pressure to buy a property, and when we showed interest Tom did his best to have us be well informed of the area, any properties that were comparable as well as what the current state of the place was that we were interested in. Tom let us work at our pace and we really appreciated that. When we closed the deal, Tom ensured that everything was in place - so that our move in was easy! We will definitely use Tom again to buy/sell our next home! Thanks Tom,Michael Hall and Alix Arthur
"We were very pleased with Tom's service, creativity, persistence, reassuring positive attitude and work ethic"
We would like to thank Tom Jones for helping to make our dreams come true! Tom did a great job selling our home in Mount Pleasant in 2005 and found us a new home in Dunbar. Just recently he sold our Dunbar home in an extremely difficult market. Once again we were so impressed with his direction, commitment, communication and work ethic. The market was extremely challenging at the time we listed and Tom was there for us. He did a great job of marketing our home, entertained every request for showings and following up with potential buyers. After not selling for a while, Tom came up with new creative ways to market our home which lead to a successful sale. We were very pleased with Tom's service, creativity, persistence, reassuring positive attitude and work ethic. We would have no hesitation recommending Tom as an outstanding realtor to sell your home! Thank you Tom.Karen and Russ Hartley
"He navigated the complexities attendant to the non-paid-up lease until the last hurdle was crossed and the sale was a reality".
Working with Tom in the sale of one home and purchase of another can only be described as a joy. I doubt there is another realtor as well informed on the issues related to the leases on Musqueam lands. He navigated the complexities attendant to the non-paid-up lease until the last hurdle was crossed and the sale was a reality. His availability proved to be no less in the search for and acquisition of a new home. Thank you, Tom. You are the consummate gracious professional.David and Mary Beth Booker
"Tom stuck with us through houses and condos until we found the right one".
This letter will convey our appreciation and great satisfaction in our relationship with Tom, who has gone above and beyond in helping us find a large 3 bedroom Condo on Vancouver's waterfront.Previously we were looking for a stand alone home and eventually made the transition to condo living due to our frequent travels. Tom stuck with us through houses and condos until we found the right one. A period of over a year and half. Tom was extremely professional in dealing with other realtors, and ourselves and completed excellent due diligence and comparisons to help us make our decision. We heartily recommend Tom to anyone, particularly who is looking for a Buyer's representative to help them out in making the right decision.Bud and Dotty Kanke
"Tom is straightforward and absolutely meticulous in the information he provides, and we have complete confidence in his ability to provide exemplary service".
We have both purchased and sold properties in Musqueam through Tom Jones in the past few years and have been impressed with his professionalism and specialized knowledge of leasehold land, both prepaid and non-prepaid. Tom is straightforward and absolutely meticulous in the information he provides, and we have complete confidence in his ability to provide exemplary service. We are happy to unequivocally recommend him to anyone who might require the services he can provide.Stephen Shaw and Jane Clarke
"he is extremely knowledgeable and definitely knows how to close a deal".
My husband and I have known Tom Jones of Dexter Realty for many years, both personally and professionally. We have utmost respect him. Tom is hardworking,professional and energetic in all ways. Most importantly in real-estate-- he is extremely knowledgeable and definitely knows how to close a deal. It was so reassuring to us, to have a realtor who does his research and understands market evaluation. Tom was absolutely determined to do his best for us. It was almost a miracle, that in this market-- we purchased the right condo for the right price without a glitch. We feel this would not have happened without Tom. Both Roy and I would not hesitate to recommend Tom. Thank- you Tom!Cathy and Roy Rauser
"His advice to us before we listed and unique marketing strategy resulted in both a quick sale and also us receiving multiple offers".
Tom Jones of Dexter Realty was instrumental in the marketing and ultimately the sale of our townhouse. His advice to us before we listed and unique marketing strategy resulted in both a quick sale and also us receiving multiple offers. We would not hesitate to use Tom's services in the future or to recommend him friends, neighbours or family that would like to buy or sell their home. Thanks Tom !Ralph & Cathy McLennan
"His knowledge of the local market and negotiating skills made sure I received the best offer possible".
The service and personal attention I received from Tom was exceptional! His knowledge of the local market and negotiating skills made sure I received the best offer possible. As a result my home sold in days. Tom's attention to detail was instrumental due to the complexity of this sale. Regardless of whether you are buying or selling, I would highly recommend Tom Jones to work for you. I could not have asked for a better Realtor to guide me through the process.Alexa Allen
"As 1st time buyers, we never felt pressured and he helped us manage our worries by making sure we had all the information we needed and by providing sound advice".
Tom Jones has been our realtor for about six years now, and we know how lucky we are! We continue to recommend him to our friends and family. In fact, it's not unusual for us to recommend him to perfect strangers! As 1st time buyers, we never felt pressured and he helped us manage our worries by making sure we had all the information we needed and by providing sound advice. When we were worried that we might have to spend more than we could sensibly afford in order to find a suitable home, Tom told us to be patient and the right place would show up at the right time - and he was right! Afterwards, we appreciated Tom's regular statistical reports that eventually lead us to consider "moving up." When we gave him the signal, Tom got to work right away to sell our home and find the new one. As it turned out, we listed our condominium a week before the market crashed, but because of Tom's hard work we couldn't be happier with the results. It may have taken a bit longer than we had originally expected, but we were very happy with the sale and extremely happy with the purchase! With Tom Jones we felt supported by the whole Dexter team, and have benefitted from their combined decades of experience. Every time we have worked with him Tom has done more for us than we expected him to. And we have come to expect a lot from Tom Jones.Sincerely, Diane Park & Peter Graham
"Tom and Margaret where patient and took a genuine interest in helping us find and purchase the perfect home for our family".
The whole Hartley family would like to express our deep gratitude to the Dexter Mobile Team, Tom Jones and Margaret Wong for being such an important part of helping us find our new home. Tom and Margaret are a great team. We were grateful to have them working for us and would highly recommend this Dexter team to everyone we know. Tom and Margaret where patient and took a genuine interest in helping us find and purchase the perfect home for our family. They really helped prepare us each step of the way with the purchase of our new home, and with the sale of our current home, what to expect in the months to come. They both understood how emotional it was for us to leave our home of 19 years. They were professional, constantly updating us and went beyond the call of duty in marketing our home with pictures, extra articles, contacting other agents and calling past interested clients. Karen, myself and our family would like to thank Dexter and Associates, in particular Tom and Margaret for doing such a professional job and making a difficult time in our lives easier and memorable. Sincerely,Russ Hartley
"Needless to say that when the topic of buying or selling real property comes up in our circle of friends and relatives, we will be recommending Tom’s services every time".
This past spring my wife and I sold our condo and purchased a new home through Tom Jones, a realtor from your Kerrisdale office who we had met at an open house for one of his listings. During our conversation we agreed to meet Tom to discuss a market evaluation of our condo and the possibility of Tom becoming the listing agent. His thorough market evaluation was right on for listing price and his ability to communicate how he was going to approach the sale and purchase on our behalf convinced us to list with him. I should say at this point that 15 years ago in Edmonton I was a realtor with Sutton Group so I felt that I knew what qualities to look for when picking a good realtor. From that point on our experience with Tom was a positive one from the time we signed the listing to the time we moved into our new place in mid-August of this year. Tom’s habits as a full-service realtor are exemplary. He is always on time for every appointment, returns phone calls with amazing speed, is an excellent listener to the needs of his clients, and is exceptionally good at finding potential problems in condo minutes, offers to purchase and other documentation. He takes his time to make sure all the details and pitfalls come out and are understood by all parties before the signatures go on the contracts. Another of Tom’s qualities that is admirable is that when he is unsure of any unusual technicalities he calls other agents with perhaps more experience for advice on how to deal with the problems. Result . . . . . ZERO difficulties with both our sale and purchase. Needless to say that when the topic of buying or selling real property comes up in our circle of friends and relatives, we will be recommending Tom’s services every time. Sincerely,Wayne Newman / Alice Kempff
"Even though it was a very competitive market, we never felt pressured to buy".
We'd like to thank you for your patience, diligence, and persistence in helping us find our new home. Even though it was a very competitive market, we never felt pressured to buy. Your professionalism paid off for us; we’re really happy with the wonderful home we found!"Lorne and Katrina Wright
"He really is a "diamond in the rough" when it comes to realtors!"
Being a first time home buyer, I was overly cautious about the market, and had quite a list of requirements before I made my first big purchase. I found that Tom asked all the right questions to narrow our search, and with his patience, and perseverance was able to find me the perfect spot. His knowledge and attention to detail (and hot listings) really makes this potentially daunting task, a fun process. He really is a "diamond in the rough" when it comes to realtors!"Lisa Babirad - KVOS Television Ltd.
"You took the time to meet with us and allowed us to get to know you before we signed on as a new client".
Thank you very much for all of your help in the purchase of our new home. From our very first meeting, you were enthusiastic and dedicated to helping us find our perfect home. You took the time to meet with us and allowed us to get to know you before we signed on as a new client. After only a week working together, we were thrilled when we received your email listing of the home that met our extensive list of criteria. The whole process from your email, to the two viewings of the home, to the initial offer barely took 24 hours. You sacrificed your Christmas and New Year´s to meet with us on numerous occasions day and night to answer our questions and secure the deal. We are extremely happy in our new home. Once again, thank you Tom.Richard and Christine Chan
"Tom is supportive of your choices and organized and professional in his pursuits on your behalf".
I´d like to share some thoughts and observations about Tom Jones. Tom just helped me purchase my third home here in Vancouver and I´m impressed with his professional style and savvy. Tom is bright, enthusiastic and all about getting you what you really want. His tenacity and perseverance are unceasing. Tom´s experience and market research background help him keep you one step ahead of the trends. His reliability and the thoroughness of his approach insure that you always have the best options available in any given business situation. Tom´s strategic thinking and unerring diplomacy keep you in charge of your negotiations and give you the winning edge. Tom is supportive of your choices and organized and professional in his pursuits on your behalf. He is a good guide through unfamiliar territory, reassuring and supportive and always looking out for your best interest. He works with you and for you. I think Tom Jones is unusual and he is certainly memorable. I don’t know anyone who works harder.Dr. Tracy B. Good
Thank you, Tom !
I appreciated your professionalism and your attention to detail, your help and your caring all the way during my recent sale. The Very Best for the future!Lois Millington